Dieser viertägige Kurs vermittelt den Teilnehmern die Kenntnisse und Fähigkeiten, um Windows 11 Desktops und Geräte in einer lokalen Windows Server Active Directory-Domänenumgebung zu supporten und Fehler zu beheben. Zu den Kursthemen gehören unter anderem wichtige Windows 11 Features und deren Verwendung sowie Fehlerbehebung in einer Active-Directory-Umgebung.
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MOC 55342 Supporting and Troubleshooting Windows 11
Introducing Windows 11
- Overview of Windows 11
- New features in Windows 11
- Highlight significant changes from Windows 10
- Brief overview of UI changes
- Includes overview of system architecture, including both Linux and Android subsystems
- Troubleshooting installation and deployment
- Overview of required hardware, identifying differences from Windows 10
- Describe common reasons why devices cannot upgrade to Windows 11
- Recommendations for typical troubleshooting procedures
- Introduction to troubleshooting tools
- Task Manager
- Resource Monitor
- Performance Monitor
- Review of revised Settings app
Administering Windows 11 remotely
- Overview of administration tools
- Using Remote Desktop
- Using Quick Assist
- Using Windows Admin Center
- Introduction to Windows PowerShell
- Remoting with Windows PowerShell
- Enabling PowerShell Remoting
- Trusted hosts
- Introduction to provisioning
Troubleshooting startup and performing system recovery
- Overview of the Windows 11 Recovery Environment
- Configuring the Registry
- Troubleshooting startup settings
- Recovering BitLocker-protected drives
- Troubleshooting OS service Issues
- Recovering a computer
Troubleshooting devices and device drivers
- Overview of hardware troubleshooting
- Group Policy settings than can control/inhibit hardware installation
- Troubleshooting device driver failures
Configuring and troubleshooting network connectivity
- Identifying incorrectly configured network and TCP/IP settings
- Overview of IPv4 subnet addressing to help identify incorrectly configured devices
- Determining Network Settings
- Troubleshooting network connectivity
- Troubleshooting name resolution
- Overview of remote access
- Troubleshooting issues with VPN connectivity
Troubleshooting Group Policy
- Overview of Group Policy
- Resolving client-configuration failures and GPO application issues
Configuring and Troubleshooting Security Settings
- Overview of:
- Secure Boot, Trusted Boot, Measured Boot
- UEFI settings
- TPM requirements
- Implementing network security with Windows Defender Firewall and Windows Defender Firewall with Advanced Security
- Implementing Credential Guard, Exploit Guard, and Application Guard
- Configuring Windows Hello
- Troubleshooting sign-in issues
Configuring and Troubleshooting User State
- Troubleshooting the application of user settings
- Configuring and troubleshooting UE-V
- Configuring and troubleshooting Folder Redirection
Configuring and Troubleshooting Resource Access
- Troubleshooting file permissions issues
- Troubleshooting issues with printers
- Performing File Recovery in Windows 11
Troubleshooting applications
- Troubleshooting desktop apps
- Managing Universal Windows apps
- Overview of Application Control
- Troubleshooting AppLocker Policy application
- Troubleshooting application compatibility Issues
- Configuring Kiosk mode
Maintaining Windows 11
- Monitoring and troubleshooting Computer Performance
- Overview of Windows Update
- Configuring Windows Update for Business
- Troubleshooting Windows updates
Für diesen Kurs sollten die Kursteilnehmer/-innen folgende Vorkenntnisse mitbringen:
- Kenntnisse im Bereich Netzwerk, einschließlich TCP/IP, UDP und DNS
- Kenntnisse zu den Prinzipien der Microsoft-Active-Directory-Domain-Services (AD DS)
- Verständnis der Komponenten der Public Key Infrastructure (PKI)
- Grundkenntnisse zu Windows Server und Windows Clients
Dieser Kurs richtet sich an Desktopsupporttechniker/-innen, die für die Betreuung von Domänen eingebundenen Windows 11 Desktops verantwortlich sind.
- Workshop in Anlehnung an den ehemaligen Microsoft-Kurs
- Getränke und Snacks sind im Seminarpreis enthalten.
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Created: 04.04.2024
Schöner informativer Kurs um einen überblick über die Änderungen zu bekommen - Schön war das flexible eingehen auf Themen und Gebiete die angesprochen wurden